🚗How to merge vehicles on one account

1. Click on Customers

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2. Click on Manage Customers

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4. Type the license plate for the vehicle you are moving from one account to the other

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7. Click on 3 dots

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8. Click on edit

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9. Erase the phone number (since the other account has the primary phone number)

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10. Erase the email (since the other account has the primary email)

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11. Click on Save

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12. Click on Vehicles

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13. Click on 3 dots

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14. Click on Reassign

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15. Type the last name of the account you are moving the vehicle to

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16. Select the correct record

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17. Click on ASSIGN

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18. Click on Yes

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19. Click on back

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20. Click on 3 dots

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21. Click on edit

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22. Change the phone number and email on the 'new' account to the phone number and email the customer wants

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23. Click on Save

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24. Verify there is a saved payment method on the 'new' account

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25. Verify the correct vehicles are on the account. Done!

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