📦How to unfulfill Sales Orders

TLDR; you have to tell the system when you put products back on the shelf.

1. Click on Orders…

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2. Click on Unfulfilled

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3. This displays all unfulfilled or partially fulfilled orders

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4. Select an order you would like to fulfill (meaning start taking items off the shelf)

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5. Click on Fulfill items

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6. If it turns out we don't have a product on the shelf, you will mark that specific product as not fulfilled and only fulfill the rest.

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7. Make sure Notify customer of shipment is Unchecked

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8. Click on Fulfill item(s)

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9. Completed a partial fulfillment...

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10. When ready to fulfill the rest of the order... click on Fulfill item(s)

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11. Make sure Notify customer of shipment is Unchecked again

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12. Click on Fulfill item(s)

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13. Fulfillment completed successfully

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