👨‍🔧How to find someone to cover a shift quickly in UKG

There are a few things you can do to find shift coverage.

Method 1: Just get a list of everyone who is working and not working today

MENU > TEAM > SCHEDULE > REPORTS > TEAM SCHEDULE > DAILY SCHEDULE

This report shows your what shifts everyone is working today grouped by the employee's manager. You can use this list to see if someone can come in early or stay late, or you can call someone in who is not working. Always check with the employee's manager before calling the employee.

Method 2: Let UKG tell you who is qualified to cover the shift.

MENU > TEAM > SCHEDULE > ADVANCED SCHEDULING > SCHEDULES

Open the week view for the schedule to you need to modify the shift for

Click on the shift you need to call someone in for and select Manage Shift

In the Employee Selection area, select the lookup button

You will see a tab called Qualified and another tab called Others Qualified will only show you employees that are qualified to take the shift. This factors in skills and overtime hours, etc. Others will show you all employees and a reason why you can't schedule them Of course you can still select someone from the Others list and override the warning

Method 3: Post the shift as OPEN and let your qualified employees claim the shift themselves in UKG

MENU > TEAM > SCHEDULE > ADVANCED SCHEDULING > SCHEDULES

Open the week view for the schedule to you need to modify the shift for

Click on the shift you need to call someone in for and select Manage Shift

Select on the button "Post as Open Shift" then SAVE

In the left menu click on the open shift you just created

Click on Check Employees. A list of employees populates on the right.

Select the checkboxes next to the names of the employees you want to send the open shift to so they can claim it.

Click on Post