💳How to locate refund and discount receipt numbers
1. Click on Reports
2. Click on Revenue Report
3. Select the location you're interested in
4. Set the dates you're interested in
5. Get Report
6. Notice the column "Less Discounts" and "Less Refunds". In this example there is $157 in discounts and $18 in refunds for single washes, and the unlimited sales have $0 discounts and $0 refunds, so now we know what we need to search for in the Transaction Report.
7. Click on Transaction Report
8. Filter the location you are interested in
9. Filter the dates you are interested in
10. Click on Payment Filters
11. Click on Discount
12. Select the discount that appeared in the Revenue Report
13. Get Report
14. Here's the receipt numbers for the discount you selected
15. Go back to Get Report
16. Set the discount dropdown back to All
17. Change "Payment Status" to "Refunded"
18. Check the Refunds box
19. Get Report
20. These are the receipt numbers for the refunds
21. Click on highlight
22. Type the receipt number into the top right search and edit the date filters. Click on More Info and then print the receipt. When you print it, it will have the MSSRs name at the top of the receipt and the date and time. This should help you locate the ticket/reason.
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